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This discussion topic has been answered Discussion topic: Apple TV+ 6 month offer Sky VIP silver

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This message was authored by: MandyLL

Apple TV+ 6 month offer Sky VIP silver

Hi, I got the Sky VIP Silver Apple TV offer email.  I clicked the link and went on the sky app and went through everything (new apple account with previously unused email) to be presented with 'you must update your account details with an apple phone or do it on the internet at the provided address.

Did that.  Used the activate on the TV and enterred the code on the provided address on the internet.

 

We now have a one week trial with the tv added to the account.

 

We did apple support and eventually got a 'does not apply in the UK' form the advisor and then a supervisor.

 

There seems to be no method to contact sky about this, except this forum.

 

We could cancel the 1 week subscription and try the link on the tv again - but this might conflict - or we could just try the link on the tv again without cancelling.

 

Not sure what to do.

 

Any advice welcome

 

Mandy and Graham


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This message was authored by: Laing1 Answer

Re: Apple TV+ 6 month offer Sky VIP silver

Posted by a Superuser, not a Sky employee. Find out more

@MandyLL wrote:

Hi, I got the Sky VIP Silver Apple TV offer email.  I clicked the link and went on the sky app and went through everything (new apple account with previously unused email) to be presented with 'you must update your account details with an apple phone or do it on the internet at the provided address.

Did that.  Used the activate on the TV and enterred the code on the provided address on the internet.

 

We now have a one week trial with the tv added to the account.

 

We did apple support and eventually got a 'does not apply in the UK' form the advisor and then a supervisor.

 

There seems to be no method to contact sky about this, except this forum.

 

We could cancel the 1 week subscription and try the link on the tv again - but this might conflict - or we could just try the link on the tv again without cancelling.

 

Not sure what to do.

 

Any advice welcome

 

Mandy and Graham


@MandyLL you could try linking the Sky offer again as from memory when I did this back in December I got the 1 week offer from Apple followed by 6 months from Sky 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by: Laing1 Answer

Re: Apple TV+ 6 month offer Sky VIP silver

Posted by a Superuser, not a Sky employee. Find out more

@MandyLL wrote:

Hi, I got the Sky VIP Silver Apple TV offer email.  I clicked the link and went on the sky app and went through everything (new apple account with previously unused email) to be presented with 'you must update your account details with an apple phone or do it on the internet at the provided address.

Did that.  Used the activate on the TV and enterred the code on the provided address on the internet.

 

We now have a one week trial with the tv added to the account.

 

We did apple support and eventually got a 'does not apply in the UK' form the advisor and then a supervisor.

 

There seems to be no method to contact sky about this, except this forum.

 

We could cancel the 1 week subscription and try the link on the tv again - but this might conflict - or we could just try the link on the tv again without cancelling.

 

Not sure what to do.

 

Any advice welcome

 

Mandy and Graham


@MandyLL you could try linking the Sky offer again as from memory when I did this back in December I got the 1 week offer from Apple followed by 6 months from Sky 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by: MandyLL

Re: Apple TV+ 6 month offer Sky VIP silver

Now resolved - thanks to this board and Sky customer svcs.

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