Any type of heavy rain

[fergal73]

Any time its raining hard tnt sports premier sports and a few other channels don't work saying no satellite signal can this be fixed

[Daniel0210]

@fergal73 
If you’re seeing a “no satellite signal” message on those channels check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Otherwise it’s very likely a dish misalignment or possibly a failing LNB (on the arm of the dish) so check the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish and the LNB . If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise directly with your building management company / landlord who will have their approved engineers to contact.

It’s worth noting that:

▪️ a misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels

[NoName]

Don't forget that heavy rain can affect the signal strength (the 1st part of the help says wait for the weather to clear). I find that TNT sports can be shaky in heavy weather (rain, wind, snow etc), probably because the bandwidth for non sky channels isnt as large as the sky channels have. I tend to end up using discovery plus in those situations, as its based on the internet connection, and lets you watch on demand. Not ideal, but at least the live stuff is streamed on demand with TNT and works fine as long as the internet works.