03 Mar 2024 09:03 PM
Hi. I'm currently on the tv essentials package and broadband with sky. I have a sky q box. I'm paying £15 basically to record/pause tv. If I cancel I have to give the sky q box back to sky.
Is there an alternative box so I'm not switching cables etc. A straight swap?
Thank u
03 Mar 2024 09:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@dardismagee wrote:
Hi. I'm currently on the tv essentials package and broadband with sky. I have a sky q box. I'm paying £15 basically to record/pause tv. If I cancel I have to give the sky q box back to sky.
Is there an alternative box so I'm not switching cables etc. A straight swap?
Thank u
hi @dardismagee
Yes a Freesat 4K box will work with the same set up
03 Mar 2024 09:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@dardismagee wrote:
Hi. I'm currently on the tv essentials package and broadband with sky. I have a sky q box. I'm paying £15 basically to record/pause tv. If I cancel I have to give the sky q box back to sky.
Is there an alternative box so I'm not switching cables etc. A straight swap?
Thank u
Hi @dardismagee
The latest Freesat 4K boxes will work with the Sky Dish and LNB.
03 Mar 2024 09:29 PM
Hi @dardismagee ,
Freesat is a great alternative which works with the Sky dish, you can find more information here: https://www.freesat.co.uk/switching-is-easy .
As you would be switching from Sky Q then your dish is likely to have a wideband LNB and you will be able to record three different channels while you watch another, or record four different channels while you watch a recording you made earlier (or any programme On Demand).
Freesat 4K boxes are available as recordable or non-recordable; the recordable sounds most suitable, as you are able to pause/rewind and record live TV, whereas the non-recordable box does not allow you to do either.
The Freesat 4k Recordable Box allows you to stream on demand content, record programmes (also using the Freesat app) and pause/rewind live TV.
The 4K Recordable box is available in 500GB (approx. 250 SD hours), 1TB (approx. 500 SD hours) and 2TB (approx. 1000 SD hours).
Regards,
Daniel.
20 Mar 2024 02:19 PM
How are you paying £15pm? I've literally just come off Chat with Sky rep who told me that Sky Signature is the lowest TV package I can have, at £35pm?
20 Mar 2024 02:26 PM
@MattHill sky don't like to tell you about this package. Its called tv essentials £15 a month. Basically I can still keep the q box and have access to all freeview channels and still b able to record pause rewind etc
20 Mar 2024 02:38 PM
Wow, this is how they reward me for 22 years with Sky? Lying to me about what packages I can downgrade to? Thanks for the info 🙂
03 May 2024 07:00 PM
They didn't offer up this info at all during my cancellation convo but the email after says:
"If you are cancelling your TV service and retaining Broadband, you do not need to return the Sky Q Hub or Booster."
Which is well worth knowing!
03 May 2024 07:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@GlamRock wrote:They didn't offer up this info at all during my cancellation convo but the email after says:
"If you are cancelling your TV service and retaining Broadband, you do not need to return the Sky Q Hub or Booster."
Which is well worth knowing!
They are not referencing the Sky Q satellite receiver, just the equipment associated with Sky broadband.
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