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Discussion topic: No finding sky Q box on the network

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Avatar for Kerry1512
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This message was authored by: Kerry1512

Message posted on ‎11 Oct 2024 06:31 AM

No finding sky Q box on the network

No sky Q box on the network

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Avatar for Stephen+Mourton
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This message was authored by: Stephen+Mourton

Message posted on ‎11 Oct 2024 07:28 AM

Re: No finding sky Q box on the network

@Kerry1512   Sorry could you expand on that I'm not sure what you are saying or wanting.  Thanks.

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This message was authored by: Laing1

Message posted on ‎13 Oct 2024 12:52 PM

Re: No finding sky Q box on the network

Posted by a Superuser, not a Sky employee. Find out more
@Kerry1512 wrote:

No sky Q box on the network

@Kerry1512 try rebooting your router 

then

reboot your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

finally if you have any mini boxes reboot them 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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