Adjusting flexible tv package

[SW3365]

I'm trying to see if I can remove bits of my flexible Sky Q package- the Sky Films bit- to reduce the cost but can't find out if it's possible. Have tried the AI help but worse than useless 😩

[Daniel0210 · Accepted solution]

@SW3365 
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

To remove part of a TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade