Activating Netflix account

[Corey1995]

After unpairing an acount, I have requested a new activation. After following the steps provided in the activation email there is no access to activating an account. I have spoken to Netflix and they have confirmed that's the previous account is unpaired, Netflix have said that's the new account needs to be activated yet there is no means to do this through the sky menu. When following the steps provided, I am taken to a page that says ' are you using someone else's Netflix account'. Is there any other way to activate the new netflix acount through sky with different steps?

[Chodley]

"Are you" or "you are"?