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Discussion topic: Accessibility on sky Q
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This message was authored by: Janice35
Message posted on 15 Apr 2025 09:08 PM
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Accessibility on sky Q
Can't get past accessibility on Sky Q screen stuck on settings
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 16 Apr 2025 05:04 AM
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Re: Accessibility on sky Q
Sky have suggested the following...
- Unpair their Sky Q remote from the box by holding 4&6
- Wait for the remote to flash
- Then dismiss the information screen "Skip & set up later"
- Hold 1&3 to repair the remote control
If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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