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Discussion topic: Disney +

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This message was authored by: KathleenIles

Disney +

I have had an issue with watching films on Disney + through my sky q box. It just cuts out midway through a film. I have rebooted the box but I am still getting the issue.

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This message was authored by: Quoman7

Re: Disney +

Posted by a Superuser, not a Sky employee. Find out more

@KathleenIles wrote:

I have had an issue with watching films on Disney + through my sky q box. It just cuts out midway through a film. I have rebooted the box but I am still getting the issue.


Hi @KathleenIles Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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