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Discussion topic: Access TV with Sky Q Remote

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This message was authored by Rogostar This message was authored by: Rogostar

Access TV with Sky Q Remote

Hello there. How do I access the features on the smart TV with the sky q remote without having to use x 2 remote controls? I have paired the sky q remote in settings, but how do I now access the web features of the TV? Eg, pairing bluetooth headphones? There is nothing in the sky q box settings. Would like to escape having to live with x 2 remotes! Thank you.

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Access TV with Sky Q Remote

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rogostar   The only things that a Sky Q remote can control on your TV are volume, power and select input. Nothing else.

This message was authored by bob1234 This message was authored by: bob1234

Re: Access TV with Sky Q Remote

Posted by a Superuser, not a Sky employee. Find out more

@RogostarUnfortunately the Sky controller will only control on/off and volume on your TV.

This message was authored by Laing1 This message was authored by: Laing1

Re: Access TV with Sky Q Remote

Posted by a Superuser, not a Sky employee. Find out more

@Rogostar wrote:

Hello there. How do I access the features on the smart TV with the sky q remote without having to use x 2 remote controls? I have paired the sky q remote in settings, but how do I now access the web features of the TV? Eg, pairing bluetooth headphones? There is nothing in the sky q box settings. Would like to escape having to live with x 2 remotes! Thank you.


@Rogostar afraid you cannot all the Q remote will control on your TV is the sound volume and on/off and on some TV's the source


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Rogostar
Topic Author
This message was authored by Rogostar This message was authored by: Rogostar

Re: Access TV with Sky Q Remote

Hello, minor progress update. Ysing the TV remote, I have paired (after going through a million settings) the headphones. Thought for a moment I'd have to do that every time. Switching hphones reverts TV to normal speaker although it takes about 35 secs. But then I have to use the TV remote, access dashboard, re-select HDMI1 (sky q box). I am not finding any of this very smart!!! Help please 😢😢

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Rogostar
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This message was authored by Rogostar This message was authored by: Rogostar

Re: Access TV with Sky Q Remote

So I am still essentially stuck with two remotes? Cleafly tge TV remote won't control the sky box? Thanks

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Rogostar
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This message was authored by Rogostar This message was authored by: Rogostar

Re: Access TV with Sky Q Remote

Thanks, can you clarify the 'source'?

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Access TV with Sky Q Remote

Posted by a Superuser, not a Sky employee. Find out more

@Rogostar wrote:

Thanks, can you clarify the 'source'?


Hi @Rogostar   Select input, like HDMI 1. You will have to treat yourself to a universal remote if you want to only use one remote.

Rogostar
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This message was authored by Rogostar This message was authored by: Rogostar

Re: Access TV with Sky Q Remote

Not so fast. If I want to use the headphones, I have to use the TV remote, go into all the sound settings and re-pair them EVERY SINGLE TIME 😢😢😢 Only reason we got the TV was my partner was fed up with the old wired headphone cable. You know, the one you plug in & it works instantly!!!!

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