Discussion topic: 50-9-507 error code on sky go and neither boxes working
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Message posted on 15 Jul 2023 10:34 PM
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50-9-507 error code on sky go and neither boxes working
Main sky box is fine and connected to internet etc. Two boxes in other rooms not working & sky go giving error code 50-9-507.
No support open at this time of day, have rebooted main box despite being connected fine. No difference - nothing else is working. What is causing this?
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Message posted on 15 Jul 2023 10:55 PM
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Re: 50-9-507 error code on sky go and neither boxes working
Give this a try:
https://www.sky.com/help/articles/q-box-starting-up-osm
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Jul 2023 11:02 PM
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Re: 50-9-507 error code on sky go and neither boxes working
Hi thanks - we had already trying rebooted, restarting and reconnecting every box and even the router.
no difference, still not able to watch on any box but main one.
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