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This discussion topic has been answered Discussion topic: 4200-DRM-FAILED

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This message was authored by: Gwyn+Arndell

4200-DRM-FAILED

Anyone know what this means and how to fix?

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This message was authored by: Laing1 Answer

Re: 4200-DRM-FAILED

Posted by a Superuser, not a Sky employee. Find out more

@Gwyn+Arndell wrote:
Anyone know what this means and how to fix?

@Gwyn+Arndell Have you tried rebooting your  Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by: Laing1 Answer

Re: 4200-DRM-FAILED

Posted by a Superuser, not a Sky employee. Find out more

@Gwyn+Arndell wrote:
Anyone know what this means and how to fix?

@Gwyn+Arndell Have you tried rebooting your  Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by: Gwyn+Arndell

Re: 4200-DRM-FAILED

Yes, done that and seems to have resolved issue

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