Discussion topic: 2 sky mini boxes not working saying subscription
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Message posted on 21 Aug 2025 03:06 AM
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2 sky mini boxes not working saying subscription
I have to sky q mini boxes and they are both showing the same fault
' please check your subscription entitles you tongue this channel
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Message posted on 21 Aug 2025 05:26 AM
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Re: 2 sky mini boxes not working saying subscription
What channel(s) is this?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 21 Aug 2025 07:35 AM
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Re: 2 sky mini boxes not working saying subscription
This is for all channels on both sky q mini boxes
Message posted on 21 Aug 2025 07:39 AM
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Re: 2 sky mini boxes not working saying subscription
@Rob271089
Try a reboot of the main Sky Q box, then once that’s back up and running do the same with the mini boxes -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
Allow 5-10 minutes before things hopefully revert back to normal.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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