ÍSky q issue

[Alx12]

I've gav a new skq box and router recently but it keeps saying can't connect to internet. Even though my other phones are finding WiFi signal. Need help 

[Chodley]

Which ISP? If Sky then follow the steps on post 7 of this thread

https://helpforum.sky.com/t5/Sky-Q/Sky-q-box-not-linking-with-Wi-Fi/m-p/4504698#M618552