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Discussion topic: My television has stopped working

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This message was authored by Sasha2008 This message was authored by: Sasha2008

My television has stopped working

My Samsung tv is not working whilst watching it made a popping sound and the screen went blank and now it doesn't work 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: My television has stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Sasha2008 

 

Assuming you have Sky Protect Device Insurance, see the 'making a claim' section here:

 

https://www.sky.com/help/articles/sky-protect-frequently-asked-topics 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: My television has stopped working

Posted by a Superuser, not a Sky employee. Find out more

@Sasha2008 

 

Assuming you have Sky Protect Device Insurance, see the 'making a claim' section here:

 

https://www.sky.com/help/articles/sky-protect-frequently-asked-topics 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by AndyH23 This message was authored by: AndyH23

Re: My television has stopped working

Did you get this sorted through sky protect?

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