Equipment

[MRB+1]

Hi there. 
do you have to have the security equipment installed in order to be protected/insured? I can see on the website it says 'we recommend you install', but do you actually HAVE to? 

[TimmyBGood]

@MRB+1 

The full policy document says

Don’t worry if you need to make a claim and don’t have any evidence recorded by your smart tech. We understand you can’t always catch everything. The smart tech is here to help, not hinder, and we will never ask you to submit any files from them, nor hold it against you if you choose not to. This is your personal data and what you do with it is strictly up to you.

Insurance is a regulated industry so so-one posting to this forum can or should be seen to be giving definitive advice, but my take on it is the 'Smart Tech Bundle' is a marketing thing, and absolutely not part of the cover itself.

[TimmyBGood]

@MRB+1 

Also note that the document does not refer to it as 'security equipment'

Of course, if you aren't going to use the bundle, the alternative insurance product without it has lower monthly cost.