Discussion topic: Change insured device on Sky Protect
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Message posted on 26 Dec 2024 11:00 AM
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Change insured device on Sky Protect
I have Sky Protect. I have 4 devices insured.
I want to change one device (from an old TV to an iPhone).
All help and app solutions point me at phoning Sky to upgrade my policy to add a further device.
I was told explicitly when I bought the policy I could change devices, and change it on line... not have to phone, go through call waiting then get some hard sell.
Anyone done what I need to do without going through all that pain?
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Message posted on 27 Dec 2024 06:53 AM
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Re: Change insured device on Sky Protect
The contact number to ring for Sky Protect device insurance, is in this Sky help page, listed under 'I'm upgrading or changing my equipment';
https://www.sky.com/help/articles/sky-protect-frequently-asked-topics
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 27 Dec 2024 08:06 AM
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Re: Change insured device on Sky Protect
Thanks for that.
So the person who signed me up misinformed me and I have to jump through these hoops...
Anyhoo, thanks again
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