indoor camera stopped working for no reason and nothing helps to resolve it

[Bossman1804]

I noticed that my camera stopped working around the chnage of the clocks, so all the other devices stopped as well (I was away a lot and never looked until now)

The camera is stuick on a solid yellow light and I cant reset.  I have tried every solution offered within chat and FAQ section including unplugging fo r 10, 60 mins and 24 hours, no joy

When I deleted it to reset, the App just said updating firmware, this hgas been on for several days.  I have re-entered the WiFi sign in several times

Outdoor chime and video work fine

Please can anybody help, I have had no joy contacting sky about this

[lettice]

There is an email address in the help contact us on the app.

Email the team, describing as you have mentioned above.

They will go through some of the basics you have tried.

Expect, they will be able to send out a new indoor camera if it looks like a firmware update may not have been taken well or similar on your camera.