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Discussion topic: Can you use sky protect tech without signing up for sky protect insurance

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This message was authored by Door This message was authored by: Door

Can you use sky protect tech without signing up for sky protect insurance

Can you use sky protect tech without signing up for sky protect insurance

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can you use sky protect tech without signing up for sky protect insurance

Posted by a Superuser, not a Sky employee. Find out more

@Door 

 

Probably not, because you won't have an associated account to use with the app, and without the app it cannot function.

 

The hardware does retain some functionality for the original owner after cancellation of the policy.

 

All tech supplied by Sky Protect is yours to keep after the cooling off period. If you decide to cancel after 31 days, you will be subject to an early termination charge. You keep the tech but features on the Sky Protect app that are part of Smart Home Insurance will stop, as listed below.

 

Cloud storage.

Person detection alerts from the video doorbell.

Motion or noise alerts from the indoor camera.

Any automated or scheduled arming, incident escalation, and emergency contact alerts.

Reduced app and tech help through live chat.

Extended warranty.

 

If you do cancel within the cooling off period, you'll be asked to return the tech free of charge. There is a non return charge if the tech isn't returned within 21 days from the point of cancellation.

 

https://www.sky.com/help/home/sky-protect/sky-protect-smrt-hm-insurance/articles/protect-smart-home-... 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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