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This message was authored by: RedMike76

Sky doorbell add user

The add user option isn't showing in the app in the users section

 


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This message was authored by: RedMike76 Answer

Re: Sky doorbell add user

I am the primary user also the add user option isn't at the bottom of the page, but have cancelled now anyway

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This message was authored by: lettice

Re: Sky doorbell add user

Posted by a Superuser, not a Sky employee. Find out more

Not sure what or how you have tried, but a few things to be aware of for the adding of additional users;

 

Only the primary user can:

  • Add or remove users.
  • Change consent settings.
  • Remove devices.

 

How to add a user;

  1. Open the Smart Home app.
  2. Tape the People tab at the bottom of the screen.
  3. Select Add user.
  4. Enter the user's name, email, and phone number.
  5. Tap Add user.

An email invitation will be sent to them.

On accepting the invite, they will need to set up their own account.

 

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This message was authored by: Pam104

Re: Sky doorbell add user

The app does not give the option to add another user, only shows me as the primary user, no other options available

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This message was authored by: RedMike76 Answer

Re: Sky doorbell add user

I am the primary user also the add user option isn't at the bottom of the page, but have cancelled now anyway

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