Discussion topic: My door bell not working

This message was authored by: Janicebradley · ‎02 Jun 2026

Door bell not working or charging need a replacement

This message was authored by: Highlinder · ‎02 Jun 2026

@Janicebradley Follow the directions in the link below if this does not work go to the bottom of that page and click on need more help

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doo...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: lettice · ‎02 Jun 2026

Has it been working or is this a first install?

Try this.

Tutn the doorbell off with the switch under the flap at the back.

Leave it in the off position for ten minutes.

Then, switch on, plug in the usb cable to start charging and leave to charge for about 6-8 hours or overnight.

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Discussion topic: My door bell not working

My door bell not working

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