Discussion topic: INS' RENEWAL

This message was authored by: PUZZLEDX2 · ‎01 Jun 2026

I HAVE RECEIVED A STRANGE LETTER FROM SKY PROTECT HOUSE INS', APPARENTLY AFTER 3 YEARS INS COVER I NO LONGER MEET THIER ''ELIGIBILITY/OR CRITERIA'' WHAT IS THIS ?

This message was authored by: GD1 · ‎01 Jun 2026

@PUZZLEDX2 Have you asked Sky Protect? No one here can tell you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: lettice · ‎01 Jun 2026

@PUZZLEDX2

Have a read of this Sky Protect insurance help article, namely the renewals section, that details why it might not renew.

https://www.sky.com/help/sky-protect/sky-protect-home-insurance/articles/sky-protect-home-insurance

Also on that page is an email address and contact phone number under the Get in touch section, if you wish to speak with the Sky Protect team.

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Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
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Discussion topic: INS' RENEWAL

INS' RENEWAL

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