Cancel doorbell

[Deb532]

I have tried for.over 2 weeks to cancel my doorbell and now they are charging me for the monthly payment no one is answering my live chats and I am  struggling to get them by phone please can someone help me 

[lettice]

Have a read if this cancelling help article for Sky Smart home, linked below.
You do not need to send the equipment back and can still use it in a limited function.

For a cancellation call, you can contact Sky, by clicking on the 'No I still need help' for the contact options in the same help article.

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-account-nav/sky-smart-home-nav-cancel/art...