No help

[White6368]

I got a sky doorbell, paid £20 for it only to find it won't work with my internet, tried connecting countless times . I want to send it back , I stupidly thought it was all done with as it was cancelled months ago and I'm still being charged for it and phoning isn't working as they don't know what to do 😤

[lettice]

You do not need to send the equipment back and can still use it in a limited function.

More in this help article, linked below.

For your cancellation queries, you will need to contact Sky, click on the 'No I still need help' for the contact options in the same help article.

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-account-nav/sky-smart-home-nav-cancel/art...