viewing & downloading my monthly bills including VAT , the message"page is restricted " appears

[Hartyplus]

does the bill not itemise the VAT content ?

[Hartyplus]

I have found out how to download the pdf , it's very awkward but I got there eventually, somebody had already posted that sky bills do not include VAT, but why don't they ?

[63johnw]

Hi @Hartyplus  all sky contracts are for domestic purposes only, they do not do business accounts, vat is added at the normal rate but they do not provide vat bills. 

[Mattyyyu]

UK law requires a vat receipt to be provided upon request, if the sale has been subject to Vat.  It isn't up for debate .

[PandJ2020]

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@Mattyyyu wrote:

It isn't up for debate .

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Why would a consumer-only contract be used by a VAT registered customer?

[Mattyyyu]

It's not that I don't understand your point, but to save characters it is an irrelevant point.  If Vat has been charged you have a right under UK law to request the evidence, you don't require a reason to request what you are entitled too 🙂

[PandJ2020]

...my understanding is that right only exists for VAT registered customers.

If a 'business' is using a consumer contract then they are immediately in breach of said contract.  Sky provide business contracts (and VAT invoices) for such customers.

[WT1988]

So how does this work in the scenario of BYOD? If a company allows staff to use their own devices to recieve company emails and make calls, and then offer to pay a % towards the bill, would they not require a copy of the bill stating VAT?

[PandJ2020]

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@WT1988 wrote:

So how does this work in the scenario of BYOD? If a company allows staff to use their own devices to recieve company emails and make calls, and then offer to pay a % towards the bill, would they not require a copy of the bill stating VAT?

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The company is either paying expenses or a stipend.  (Technically the member of staff cannot be making 'business' calls with a consumer-only contract - but it is common practice)

[daveNOS]

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@WT1988 wrote:

So how does this work in the scenario of BYOD? If a company allows staff to use their own devices to recieve company emails and make calls, and then offer to pay a % towards the bill, would they not require a copy of the bill stating VAT?

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@WT1988 Doesn't matter if they do require a bill sttating the VAT, Sky will not supply one as all their mobile packages are for domestic use only.

[THF53]

How do I get PDF copy bills

[caesarome]

@THF53 

You need to select the download option here:

https://www.sky.com/bill/tv-broadband-talk