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Discussion topic: upgrade

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This message was authored by: Suryaprakash

upgrade

i am willing to upgrade to buy a different mobile can you help me

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This message was authored by: GD1

Re: upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Suryaprakash  No, you need to either call Sky or go online https://www.sky.com/shop/mobile/

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Suryaprakash 

You can do it here (further down the page:

 

https://www.sky.com/help/articles/sky-mobile-upgrade

 

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

 

If you are struggling with this then give Sky a call on the free 150 number to do it.

 

If sending a phone back to Sky then make sure you get and keep proof of delivery.

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