Discussion topic: upgrade
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Message posted on 22 Jun 2026 01:26 PM
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upgrade
i am willing to upgrade to buy a different mobile can you help me
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Message posted on 22 Jun 2026 01:30 PM
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Re: upgrade
@Suryaprakash No, you need to either call Sky or go online https://www.sky.com/shop/mobile/
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 22 Jun 2026 01:38 PM
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Re: upgrade
You can do it here (further down the page:
https://www.sky.com/help/articles/sky-mobile-upgrade
If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.
If you are struggling with this then give Sky a call on the free 150 number to do it.
If sending a phone back to Sky then make sure you get and keep proof of delivery.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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