This discussion topic has been answered Discussion topic: scam telephone number

This message was authored by: Lenny1875 · ‎28 Feb 2025

Just had a call saying my sim needed upgraded and would soon not work

I’ve just had a call from them asking me to login to get the SIM card updated as it’s about to stop working , has anyone else had this? Is it real or scam?

This message was authored by: Daniel0210 · ‎28 Feb 2025

@Lenny1875

It's a scam. Ignore it and block the number (although they may try again using a different number). Hopefully you didn't follow their advice.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎28 Feb 2025

@Lenny1875

It's a scam. Ignore it and block the number (although they may try again using a different number). Hopefully you didn't follow their advice.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎28 Feb 2025

@Lenny1875

As stated above it is a scam so did you give them any details that will have asked for like your account details ?

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This message was authored by: TimmyBGood · ‎28 Feb 2025

@Lenny1875

They aim to get enough information from you to place a legitimate looking order with Sky Mobile for expensive hardware (typically iPhones) to be delivered to your address which they will then attempt to intercept or convince you to return to an address under their control.

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This message was authored by: Lenny1875 · ‎03 Mar 2025

Thank you. No I unfortunately didn't fall for that one but stupidly got scammed through PayPal🤦‍♀️

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