0

Discussion topic: picture messages

Reply
This message was authored by: veryannoyed53

picture messages

why am i being charged for picture messages i am not sending !!!!!

Reply

All Replies

This message was authored by: 63johnw

Re: picture messages

Posted by a Superuser, not a Sky employee. Find out more

Hi @veryannoyed53  it doesn't have to be a picture message, sending things such as internet links will be sent as an mms. Very long text messages are sometimes sent as mms. You must be sending something that is being converted to mms if not pictures. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for veryannoyed53
Level 1 icon
Topic Author
This message was authored by: veryannoyed53

picture message

why on earth have i been charged for picture messages i haven't sent !!!!! stop taking money that isn't yours 

Avatar for veryannoyed53
Level 1 icon
Topic Author
This message was authored by: veryannoyed53

Re: picture messages

so how do i stop this 

This message was authored by: caesarome

Re: picture message

Posted by a Superuser, not a Sky employee. Find out more

@veryannoyed53 

This was answered when you asked the same question an hour ago by @63johnw .

 

Btw, we are all customers here who help each other so you are not talking to Sky.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Daniel0210

Re: picture messages

Posted by a Superuser, not a Sky employee. Find out more

@veryannoyed53 

You don't need more threads as you already have this one which has been replied to with correct advice.


If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: PandJ2020

Re: picture messages

Posted by a Superuser, not a Sky employee. Find out more

Turn off MMS on your device.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: twilight+princess

Re: picture messages

Posted by a Superuser, not a Sky employee. Find out more

Sending web links, photos, gifs & adding text in the subject box can change the message to MMS. The only fix would be to disable MMS under the phone's settings.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
Reply