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Discussion topic: pac code not sent

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This message was authored by: steven12321

Message posted on ‎02 Sep 2025 02:09 PM

pac code not sent

My mum wants a pac code for her phone she's paid for, but it's on her ex's account, who won't give it to her. How would she get it

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎02 Sep 2025 02:12 PM

Re: pac code not sent

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@steven12321 wrote:

My mum wants a pac code for her phone she's paid for, but it's on her ex's account, who won't give it to her. How would she get it

Sorry, only the account holder can.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎02 Sep 2025 04:10 PM

Re: pac code not sent

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@steven12321 

Your mum can order a sim herself from here as she would then have complete control over the data plan:

 

https://www.sky.com/shop/mobile/plans

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