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Discussion topic: old mobile number not transferred

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Avatar for Brian161
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This message was authored by: Brian161

Message posted on ‎16 Dec 2024 10:06 AM

old mobile number not transferred

Hi I signed up to sky mobile on the 3rd of December. My Sim is activated but my old number has not transferred over. I have contacted them 3 times and they have said I will get an email when it is complete. It is nearly 3 weeks later. I need my old number for obvious reasons. Can someone please help?

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎16 Dec 2024 10:12 AM

Re: old mobile number not transferred

Posted by a Superuser, not a Sky employee. Find out more
@Brian161 wrote:

Can someone please help?

We're other customers... A bit limited on what we can do.

 

However, did you give Sky a PAC from a different network?

I am just another Sky customer and my views are my own even if you don't like the answers
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