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Discussion topic: not applicable for myswap

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Avatar for scooby9
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This message was authored by: scooby9

Message posted on ‎10 Sep 2025 04:56 PM

not applicable for myswap

ever since i got my phone in 2023, i have never had the option to upgrade, i always get the unable to upgrade page, despite now having less than a year left on my contract. can anyone help? is it a glitch on Sky's side or am i actually unable to upgrade ?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎10 Sep 2025 05:08 PM

Re: not applicable for myswap

Posted by a Superuser, not a Sky employee. Find out more

It could be a glitch so call Sky on 150 to see if they can help you with this, remain on the line when asked anything by the bot.

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