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Avatar for linclon
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This message was authored by: linclon

Message posted on ‎02 Jul 2026 11:43 AM

new sim

i got new phone coming today do i need a new sim or still use the one i got

 

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This message was authored by: 63johnw Answer

Message posted on ‎02 Jul 2026 11:46 AM - last edited: ‎02 Jul 2026 11:47 AM

Re: new sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @linclon  you can come use the one you have. If you added another one during ordering then that would have a new number so don't activate it if you did and it arrives. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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Avatar for 63johnw
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What's this?
Superuser
This message was authored by: 63johnw Answer

Message posted on ‎02 Jul 2026 11:46 AM - last edited: ‎02 Jul 2026 11:47 AM

Re: new sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @linclon  you can come use the one you have. If you added another one during ordering then that would have a new number so don't activate it if you did and it arrives. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: GD1

Message posted on ‎02 Jul 2026 11:47 AM

Re: new sim

Posted by a Superuser, not a Sky employee. Find out more

@linclon  Simply use the existing sim in your old device, if you ordered a new sim/data plan don't activate it and it will drop off your account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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