Mobile on new contract

[Caz721]

• My sister very recently passed away but she was paying my phone and my nieces phone I phoned bereavement team and cancelled her full contract but explained to person about our two phones being on the contract I asked for these two phones to be transferred to my contract but have been so wrapped up with her business I tried to phone but now my phone won't let me call or receive calls  and I need to have these transferred to my account and my calls reinstated.   Please help as I desperately need my phone as I

[GD1]

@Caz721  It's not possible to transfer phone from ine account to another as the credit agreement can't be transferred between customers.

If you can't call it sounds like the sims have been cancelled no doubt asa  result of the bereaveds account being closed.