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Discussion topic: new sim plan keep original data piggy bank?

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This message was authored by Justme13 This message was authored by: Justme13

new sim plan keep original data piggy bank?

Hi, I'm out of contract and thinking of tying into a new sim only plan. Does anyone know if I would lose my current data piggy bank please? TIA


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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: new sim plan keep original data piggy bank?

Posted by a Superuser, not a Sky employee. Find out more

A new dataplan will have a new phone number.

 

You cannot use a PAC to transfer within a network.

 

If you want to keep the number then you can either call Sky and see if they'll apply an offer to your current plan or there's a protracted workaround requiring a transfer out of the network and back in again.

I am just another Sky customer and my views are my own

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This message was authored by 63johnw This message was authored by: 63johnw

Re: new sim plan keep original data piggy bank?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Justme13  as long as the account remains active and any new sims are added to that account then the piggybank remains available. 

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This message was authored by caesarome This message was authored by: caesarome

Re: new sim plan keep original data piggy bank?

Posted by a Superuser, not a Sky employee. Find out more

As long as you don't cancel your Sky mibile account then your piggybank data is safe. If you take out a new sim then you would be paying for this new one as well as the one you already have.

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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: new sim plan keep original data piggy bank?

Posted by a Superuser, not a Sky employee. Find out more

A new dataplan will have a new phone number.

 

You cannot use a PAC to transfer within a network.

 

If you want to keep the number then you can either call Sky and see if they'll apply an offer to your current plan or there's a protracted workaround requiring a transfer out of the network and back in again.

I am just another Sky customer and my views are my own
Justme13
Topic Author
This message was authored by Justme13 This message was authored by: Justme13

Re: new sim plan keep original data piggy bank?

Thanks for your help. No way I want to be paying for two sims. Ah well, no such thing as a good deal for an existing customer ha ha.

Justme13
Topic Author
This message was authored by Justme13 This message was authored by: Justme13

Re: new sim plan keep original data piggy bank?

Many thanks for your help and quick reply. Much appreciated

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: new sim plan keep original data piggy bank?

Posted by a Superuser, not a Sky employee. Find out more

@Justme13 wrote:

 Ah well, no such thing as a good deal for an existing customer ha ha.


Don't ask, don't get... Worth a call.

I am just another Sky customer and my views are my own
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