need replacement sim

[Mycal66]

hi  ive lost my phone   with my sky mobile sim  inside   , the virtual assistant is useless

and waiting for a live advisor  never happens  terrible customer service  ..

[PandJ2020]

See Sky's advice here: https://www.sky.com/help/articles/lost-or-stolen-sky-mobile

[Mycal66]

thanks for your help but ive no phone to ring

[PandJ2020]

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@Mycal66 wrote:

thanks for your help but ive no phone to ring

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Realistically you'll need to find a way to call.  Either that, or trying on social media channels.