my recently transferred number wont verify on my iPhone for iMessage

[Cyress_Xtream]

i have recent transfured my old number from EE to SKY and now my phone wont verify my number for imessase or facetime?

which mean i cannot recive texts. 

[Cyress_Xtream]

I have reset network settings

I have  turned on and off imessage and facetime

I have deleted the number from my apple account

switched the phone off and back on

None of the above worked 

I have contacted customer support they weren't able to fix.

how can this be ok?

[caesarome]

@Cyress_Xtream 

Have you tried resetting the network settings so if this is an iphone refresh the network settings so go Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.Then go to Settings - Phone - My Number and change it if it is wrong, then reboot the phone. You will need to set up your Wifi connection again.

[Cyress_Xtream]

i have tried this and no luck, the nuber is just stuck verfiying

[caesarome]

This was previously posted by another member:

- In Settings, ensure your phone number is showing up in the phone screen under my number

- In Settings > Messages > Send & Receive, untick your number

- In Settings > Facetime, untick your number

- In Settings > Messages, turn off iMessage

- In Settings > Facetime, turn off facetime

- Restart the phone

- In Settings > Messages, turn on iMessage

- In settings > Messages > Send & Receive, tick your number

- In Settings > Facetime, turn on Facetime and then tick your number

IMessage and Facetime should show waiting for activation. You should then get it activated after a few minutes.