my order

[Mattyel-sharif]

Please can you confirm my order has been confirmed - as it went through i signed and then it crashed 

[caesarome]

As we are customers here I'm afraid we can't confirm this for you so have you checked to see if anything appears here for you:

https://www.sky.com/ordertracking

If it doesn't and it has been more than 24 hours since you placed the order all you can do is to call Sky for an update.

[63johnw]

Hi @Mattyel-sharif  no one here can confirm if your order has gone through as it's mainly customer helps customer with no account access. If the order doesn't appear in your account or message centre then you will need to call sky for help. It's free on 150 from a sky sim. 

[Mattyel-sharif]

I get this when i click on my orders now 

[caesarome]

Did you place the order this morning ?

[Mattyel-sharif]

Just placed an order for the new iPhone16 - bt the site kept crashing i did everything signed etc and chose account name to manage it just never got confirmation through as site crashed

[caesarome]

The fact that message says contact us for an update suggests to me that it did go through so you could call to check if you want piece of mind ?