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This message was authored by: 1954eamonn

moblie

Hello can any one help I have a sky sim for Moblie, dont get a sigmal at all in house sky said I should had now for 3 months and still not working on an 1 year contract 

E Helvin

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This message was authored by: Daniel0210 Answer

Re: moblie

Posted by a Superuser, not a Sky employee. Find out more

@1954eamonn 

Any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: caesarome

Re: moblie

Posted by a Superuser, not a Sky employee. Find out more

@1954eamonn 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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This message was authored by: Daniel0210 Answer

Re: moblie

Posted by a Superuser, not a Sky employee. Find out more

@1954eamonn 

Any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: 1954eamonn

Re: moblie

Have done all this no help

E Helvin
This message was authored by: caesarome

Re: moblie

Posted by a Superuser, not a Sky employee. Find out more

Are you able to try the sim in another phone to see if it works ?

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This message was authored by: Daniel0210

Re: moblie

Posted by a Superuser, not a Sky employee. Find out more

@1954eamonn 

You need to contact Sky then. They may suggest sending you a replacement SIM card in case yours is faulty. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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