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Discussion topic: mobile number

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Avatar for Paddy7563
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This message was authored by: Paddy7563

Message posted on ‎11 Nov 2025 11:50 AM

mobile number

Hi. So I received my new phone and have set it all up BUT it is now giving me a new number and I want to keep my old number. How can I keep my own number?

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎11 Nov 2025 12:21 PM

Re: mobile number

Posted by a Superuser, not a Sky employee. Find out more

Who was your 'old' number with?

 

If it was Sky then simply move the old SIM across (And don't activate a new one).

 

Otherwise, you have to obtain a PAC from your previous supplier and give it to Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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