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Discussion topic: ive paid my bill but its saying i havent paid

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This message was authored by kianbligh This message was authored by: kianbligh

ive paid my bill but its saying i havent paid

Ive always paid my phone bill early by putting it as credit and never had an issue, i did the same this month paid 3 days early it took the bill off my account credit on the 23rd and i've recieved and email saying ive not paid my bill, when i go to look on my account however its saying it has been paid? 

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This message was authored by caesarome This message was authored by: caesarome

Re: ive paid my bill but its saying i havent paid

Posted by a Superuser, not a Sky employee. Find out more

As long as it is showing as paid on your account and that the total is £0.00 so meaning you don't owe anything then you should be ok to ignore the email.

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