identity thef

[Elizabeth1]

someone open account in my name and didnt pay now i have a default in my name

[caesarome]

@Elizabeth1 

Have a read of this:

https://www.sky.com/help/articles/account-takeover

If you receive an unexpected parcel from Sky get in touch with our customer services team immediately. We can give advice on what to do. Don’t send the parcel anywhere except our returns address.

We’ll give you pre-paid returns packaging to send the parcel back to us.