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Discussion topic: iPhones linked

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This message was authored by: DDw1

Message posted on ‎25 Sep 2024 04:31 PM

iPhones linked

My iPhone and my sons iPhone seem to be linked together as we both receive the same telephone call and messages, how can I separate them?

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎25 Sep 2024 04:44 PM

Re: iPhones linked

Posted by a Superuser, not a Sky employee. Find out more

Hi @DDw1  are you using the same Apple ID ? Also check in settings, apps, phone, calls on other devices and untick that. 

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This message was authored by: DDw1

Message posted on ‎25 Sep 2024 07:42 PM

Re: iPhones linked

Yes, they are on the same Apple ID 

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This message was authored by: PandJ2020

Message posted on ‎25 Sep 2024 08:21 PM

Re: iPhones linked

Posted by a Superuser, not a Sky employee. Find out more
@DDw1 wrote:

Yes, they are on the same Apple ID 

Ideally each user should have their own ID...

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎26 Sep 2024 11:58 AM - last edited: ‎26 Sep 2024 12:13 PM

Re: iPhones linked

Posted by a Superuser, not a Sky employee. Find out more

 

@DDw1 wrote:

Yes, they are on the same Apple ID 

Then that's working as designed. Any communication linked to an Apple service (rather than a SIM) will be duplicated on all Apple devices using the same Apple ID.

 

https://support.apple.com/en-gb/guide/icloud/mm0de0d4528d/icloud 

 

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