iPhone not receiving activation codes

[Mogs51]

My sons I phone 15pro max is not sending activation codes ie his bank need to verify his number by sending an activation code but nothing comes through same with shopping apps etc 

[caesarome]

@Mogs51 

This will need reporting to Sky, so 150 is the number the account holder will need to call Sky on, when you do sau nothing if asked any questions by the bot.