This discussion topic has been answered Discussion topic: iPhone 16 camara
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Message posted on 11 Nov 2025 06:02 PM
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The phone is 2 months old and recently there's a thin red line when going to take a picture with my iPhone when close up to something it disappears but then is back when the picture I'm taking is at a distance shot

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Message posted on 11 Nov 2025 06:04 PM
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Not sure what Sky can do about this as they will probably want it sent off to be looked at to see if the fault can be fixed. You could also try speaking to Apple but they will probably say the same.
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Message posted on 11 Nov 2025 06:04 PM
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Not sure what Sky can do about this as they will probably want it sent off to be looked at to see if the fault can be fixed. You could also try speaking to Apple but they will probably say the same.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 11 Nov 2025 06:06 PM
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Re: iPhone 16 camara
Yeah I thought that just weird how it's only there when it's not a close up shot
Message posted on 11 Nov 2025 06:18 PM
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Re: iPhone 16 camara
...because different camera units are used depending on the distance.
Sounds like one is faulty. See here: https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
You are likely to be without the phone for many weeks.
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