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Discussion topic: eSim

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This message was authored by: smegasuar

Message posted on ‎07 Sep 2024 04:27 PM

eSim

Hi, got a new iPhone 14 Plus, but I can't get mobile data on it, help asked to scan a qr code but I can't find on. Help please

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This message was authored by: caesarome

Message posted on ‎07 Sep 2024 07:25 PM

Re: eSim

Posted by a Superuser, not a Sky employee. Find out more
@smegasuar wrote:

Hi, got a new iPhone 14 Plus, but I can't get mobile data on it

If you have a physical sim then have you activated it ?

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This message was authored by: smegasuar

Message posted on ‎08 Sep 2024 09:01 AM

Re: eSim

Hi I haven't got a physical sim apart from the one in my old phone, this iPhone has an eSIM 

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This message was authored by: caesarome

Message posted on ‎08 Sep 2024 09:35 AM

Re: eSim

Posted by a Superuser, not a Sky employee. Find out more

You can use a physical sim in the iphone 14 otherwise have you activated the esim:

 

https://www.sky.com/help/articles/esim-sky-mobile-activate-and-install

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