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Discussion topic: eSIM to physical SIM
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This message was authored by: VictoriaU
Message posted on 11 Jul 2024 11:38 PM
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eSIM to physical SIM
How can I convert back to using my physical SIM. I no longer want an eSIM. Please help!
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 12 Jul 2024 12:29 AM
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Re: eSIM to physical SIM
@VictoriaU You should be able to do this through your Sky account or the MySky app in manage SIM part. Have you checked there?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Jul 2024 07:11 AM
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Re: eSIM to physical SIM
Hi @VictoriaU according to this link you do it by following the replacement sim route.
https://www.sky.com/help/articles/esim-sky-mobile-convert-sim
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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