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Discussion topic: eSIM stopped working

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This message was authored by Beccir This message was authored by: Beccir

eSIM stopped working

My Sky eSIM stopped working just over two weeks ago before I went on holiday. I am now back and nothing has changed. I have tried requesting a replacement eSIM but nothing comes through. I desperately need this sorted as I need my phone working for work and currently I can't do anything off WiFi.