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Discussion topic: eSIM not ready in my account

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This message was authored by: Sarah541

Message posted on ‎11 Oct 2025 04:58 PM

eSIM not ready in my account

Ordered mobile on my account 16/9/25

 

got email to say will email me when eSIM ready. No email has come. Account says eSIM not ready yet we are working on it when I click in to activate 

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This message was authored by: caesarome

Message posted on ‎11 Oct 2025 05:01 PM

Re: eSIM not ready in my account

Posted by a Superuser, not a Sky employee. Find out more

@Sarah541 

It shouldn't take 3 weeks to be ready so I would get in touch with Sky by either calling them or using the social media links at the bottom of the page for help with this.

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