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Discussion topic: change my phone configaretion

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This message was authored by: Kawsar1

Message posted on ‎06 Nov 2025 09:17 AM

change my phone configaretion

Hello sky, i need change my phone please help me 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Nov 2025 09:45 AM

Re: change my phone configaretion

Posted by a Superuser, not a Sky employee. Find out more

@Kawsar1 

What do you need to change ?

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This message was authored by: Kawsar1

Message posted on ‎06 Nov 2025 09:47 AM

Re: change my phone configaretion

I recently placed an order for an iPhone 17 Pro Max 256GB, but I would like to change it to the 512GB version instead.
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Message posted on ‎06 Nov 2025 09:50 AM

Re: change my phone configaretion

Posted by a Superuser, not a Sky employee. Find out more

@Kawsar1  You will need to call Sky to cancel the old order if it hasn't already been despatched, then order the correct one, which involves a new credit check.

 

If the phone has been despatched but not delivered you can refuse delivery and it will be returned to Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: caesarome

Message posted on ‎06 Nov 2025 09:51 AM

Re: change my phone configaretion

Posted by a Superuser, not a Sky employee. Find out more

@Kawsar1 

If you haven't go the phone you will need to call Sky to get them to cancel it and to order you this other one. Doing so will see you being credit checked again.

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