0

Discussion topic: bill is not right

Reply
Avatar for overpayed
Level 0 icon
What's this?
This message was authored by: overpayed

Message posted on ‎04 Jun 2026 02:05 PM

bill is not right

why is my bill £123 i have 2 phones 2 sims 

Report post
Post 1 of 3
180 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎04 Jun 2026 02:08 PM

Re: bill is not right

Posted by a Superuser, not a Sky employee. Find out more

@overpayed 

As you can view your bill via the MySky app what does it show ?

 

Are you new to Sky mobile so does this bill cover more than 4 weeks ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
177 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎04 Jun 2026 02:13 PM

Re: bill is not right

Posted by a Superuser, not a Sky employee. Find out more

@overpayed 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

 

Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 3 of 3
173 Views
0 Likes
Reply
Reply